Delivery of Handy Chef Apparels and Uniforms Australia Wide
Chef uniforms, apparels and clothing delivery and shipment information
Postage Rates (Australia only)
Postage rates for purchases from our website. Prices are for Australia wide shipping via Australia Post with Tracking details.
Orders Below $100 - Flat fee Regular Post $11.95
Orders Over $ 100 FREE POST DELIVERY -Australia Post. Limited Time offer.
Express post for orders up to $100 - $17.50
Postage Rates (New Zealand only)
Orders up to $100 - $25.00
Orders between $100 - $700 - $49.95
* For any orders outside of Australia please send your location and we'll provide a shipping quote.
Shipping And Handling
We strive to prepare your order for shipment within <1-2> business days.
All orders are dispatched using Australia post and tracking number is provided. An email is sent to each customer upon dispatch, advising the delivery method, expected delivery date and tracking number.
Customers must inform Reslu Apparel of any discrepancies or non-deliveries within 10 business days of the goods being dispatched by calling (03) 9717 0359 / 04 3229 6054 or emailing info@handychef.com.au. After this initial 10 business day period we can not assume any responsibility.
Items are shipped and packaged in a manner to ensure maximum protection of your purchase.
Back Orders
If a desired item is not in stock, we will place the item on back order for you and advise of an estimated time of delivery. You will always be emailed with the option to cancel your the back ordered item from your order if you are unable to wait.
Return Policy
Returns Accepted:
Your Satisfaction is our No. 1 Goal. If you’re not 100% happy with your purchase,
you’re welcome to return it within the specified time frame of 14 days for exchange or a refund.
All products must be returned in original condition (not worn, not damaged, not altered / sealable packaging / original tags / labels ).
A copy of the invoice should be enclosed with the return.
All embroided items are non returnable or Exchangeable.
Customers must seek prior approval to return products. Returns will only be authorised within 14 days of your delivery.
Incorrect Items/Sizes/Colors,etc Ordered by Customer - The costs of returning goods to us shall be borne by customer plus new postage to be paid by customers if they want to exchange. If not please enclose an addional prepaid post satchel with your return to exchange items.
Change of Mind or Request refund - If changing mind Reslu Apparel will only refund product costs. Refund amount does not include any postage costs or handling charges incurred by Reslu Apparels. Refund amount is always subject to inspection of return goods and must comply with our return policy.
Defective Products - If you receive a defective item due to an error in shipment, carrier damage, or other unforeseen circumstances. In such cases, we are committed to making the return process as smooth and convenient as possible. Upon approval, you will receive an email containing a downloadable/printable return shipping label and detailed return instructions. Please ensure that the item is securely packaged to prevent further damage during transit.
If you have further questions, please feel free to contact us.
